About This MCP Connection
Teams can configure Gong as both an MCP client (pulling external context into your revenue workflows in Gong) and an MCP server (enabling Gong's revenue-specific agents to work with every other AI agent in your stack) to leverage AI-powered insights from account and deal activity.
By connecting Gong to Amazon’s MCP client, teams can bring Gong-powered account and deal insights into Quick workflows and help users ask revenue questions, generate structured briefs, and combine Gong insights with other enterprise knowledge sources without manually searching Gong or copy-pasting context between systems.
By connecting Gong to Amazon’s MCP client, teams can bring Gong-powered account and deal insights into Quick workflows and help users ask revenue questions, generate structured briefs, and combine Gong insights with other enterprise knowledge sources without manually searching Gong or copy-pasting context between systems.
Available Tools
The Gong MCP Server exposes three read-only tools:
- ask_account: Answers natural-language questions about a single account.
- ask_deal: Answers natural-language questions about a single deal.
- generate_brief: Generates a structured, multi-category brief for an account or deal, including insights such as key themes, stakeholders, risks, and next steps.
Each tool analyzes Gong activities within a defined time range and returns AI-generated insights. The tools do not return raw transcripts, message bodies, or activity lists, and they do not create, update, or delete data.
What You Can Do with this MCP Connection
- Ask Amazon Quick questions about a specific account or deal and get answers grounded in Gong activity.
- Surface customer objections, deal blockers, stakeholder concerns, competitive mentions, and next steps from Gong.
- Generate structured account or deal briefs that summarize key themes, risks, stakeholders, and recommended follow up.
- Combine Gong insights with other enterprise knowledge sources in Quick to support broader business analysis.
- Use Gong as a trusted revenue intelligence source for account planning, deal reviews, pipeline analysis, QBR prep, renewal prep, and executive briefings.
- Explore cross-functional business questions, such as how a product feature request could affect pipeline opportunities, by combining Gong deal context with other enterprise data sources.
Connect
Create an app in Gong
- In Gong, go to Company Settings > Ecosystem > API > Integrations and click Create Integration.
- Enable the MCP scope.
- Select the appropriate access type. For Amazon Quick, Personal Access is recommended when each user should authorize with their own Gong credentials and retain user-level Gong permissions.
- Add the Amazon Quick callback or redirect URI required during the MCP integration setup.
- Save the integration. Gong returns a Client ID and Client Secret. Copy both.
Connect Gong in Amazon Quick
- In Amazon Quick, go to Connectors.
- Create a new Model Context Protocol (MCP) integration.
- Enter the Gong MCP Server URL:
- https://us-east-1.quicksight.aws.amazon.com/sn/oauthcallback
- https://us-west-2.quicksight.aws.amazon.com/sn/oauthcallback
- https://ap-southeast-2.quicksight.aws.amazon.com/sn/oauthcallback
- https://eu-west-1.quicksight.aws.amazon.com/sn/oauthcallback
- https://us-east-1-onebox.quicksight.aws.amazon.com/sn/oauthcallback
- https://us-west-2-onebox.quicksight.aws.amazon.com/sn/oauthcallback
- https://ap-southeast-2-onebox.quicksight.aws.amazon.com/sn/oauthcallback
- https://eu-west-1-onebox.quicksight.aws.amazon.com/sn/oauthcallback
- Amazon Quick will generate a redirect URI that is specific to the user's AWS region. The user then needs to go back to the Gong integration settings and add that redirect URI there. The URL is at the bottom of the user authentication screen and is copyable although looks grayed out.
- Configure authentication using the Client ID and Client Secret from the Gong integration.
- Complete authorization with your Gong account when prompted.
- Once connected, Amazon Quick can call the approved Gong MCP tools based on the scopes enabled by your Gong admin.
Requirements
Gong Requirements
- Access to Gong MCP Server.
- A Gong Technical Administrator to create the MCP integration in Gong.
- A dedicated Gong MCP integration with the MCP scope enabled.
- Recommended access type: Personal Access, meaning user-level access. Each user signs in with their own Gong credentials, and Amazon Quick can only access the Gong data that user is already permitted to see.
Amazon Quick Requirements
- Access to Amazon Quick.
- Creating MCP integrations requires Author permissions in Amazon Quick.
- Authentication credentials and configuration details required to connect to Gong’s MCP Server.
- Amazon Quick supports MCP integrations to connect MCP servers for task execution and data access, and setup is done from the Amazon Quick console under Connectors.