Atrium
Create data-driven key performance indicators using Gong native data
About
Atrium is a data-driven Team Management Platform custom made to help AE, SDR, and CS / AM managers use data to improve team performance.
This integration brings Gong call data to Atrium to inform Key Performance Indicators in an easily reportable and linked way.
This integration brings Gong call data to Atrium to inform Key Performance Indicators in an easily reportable and linked way.
Media
Features
Use Gong Data in Atrium
Out of box, this integration enables the following Atrium KPIs using Gong-native call data:
- Interactivity
- Longest Monologue
- Patience
- Question Rate
- Talk Ratio
- Trackers
Each of these KPIs inherits the same functionality as Atrium-native cards:
- Simply and powerfully manipulate data with Atrium reports (individual and team level views, ramping views, historical trends, etc.)
- Save any permutation of these reports in Atrium dashboards, which can be distributed to anyone in your organization via email or Slack
- Set goals at a rep or team level and Atrium will automatically monitor and alert you of progress
- Get alerted automatically of anomalies (compared to historical performance, compared to peer performance) at a rep or team level
- Quickly link from the underlying data directly to Gong to review any individual call
Integration Diagrams
Data
Gong Call Data
Gong Call Data
Data
Atrium
Atrium
Connect
Head to the Atrium Integrations Page within Settings.