About

Boomi Connect provides a governed, real-time gateway that enables AI agents like Claude and ChatGPT to securely access Gong data, ensuring your LLMs are powered by authentic customer insights without compromising data sovereignty. Surface Gong's revenue intelligence directly inside your AI tool of choice, with enterprise governance, zero-touch credentials, and a full audit trail built in from the first tool call. 

With this integration, customers can access Gong call data, revenue signals, and engagement insights directly inside any MCP-compatible AI tool and build governed agentic workflows that act on that data automatically.


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Features

Use Gong Data in Boomi
Native MCP connectivity to Gong: Provision access to call data, signals, and engagement insights for users, groups, or AI tools directly from the Boomi Connect Admin Control Center.

Full audit trail, built in by default: Every Gong data access and tool invocation is automatically logged, giving security and IT teams complete visibility and control over how revenue intelligence is accessed across the organization.

Benefits

Access Gong data in your AI tool
Surface Gong call data, churn signals, and engagement insights directly inside your AI tool of choice using natural language, with no custom integration required. 

Automate Revenue Workflows with Gong Signals
Turn Gong’s real-time signals into automated action. Trigger renewal alerts, update CRM records, and draft customer outreach automatically using pre-built Gong recipes in the Boomi Marketplace.

FAQ

Boomi Connect works with any MCP-compatible AI tool, including Claude, Microsoft Copilot, and Gemini. Once your Gong connector is provisioned, your team can access Gong data across any of these tools without additional setup.
The Gong MCP connector and all its tools are exclusively available to designated Gong technical administrators. Access is provisioned through your identity provider (IdP) and restricted to users mapped to the Gong technical admin role.
The required scopes depend on which tools are enabled. Since all tools in this connector are admin-facing, the service account or OAuth app used should be provisioned with:

  • api:calls:read:basic — for Get a Call, List Calls, Get Call Info, Search Calls
  • api:calls:read:transcript — for Get Call Transcript
  • api:users:read — for Get a User, List Users
  • api:calls:create — for Create Call Record

Integration Diagrams

Data

Gong

Gong

Boomi
Boomi
Data

Boomi Connect

Boomi Connect

Requirements

Authenticating User Requirements

To authenticate this integration, a user must be a Gong Tech Admin and have admin permissions in Boomi Connect.

Subscriptions Required

Available to all Gong customers with an active Boomi Connect subscription.

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