Connect Gong to your enterprise AI, instantly and securely
Gong Powered by Boomi Connect, the Gong MCP Connector gives your AI applications real-time access to data in your Gong application.
Enrich Gong Agents
Boomi Connect provides a governed, real-time gateway that enables AI agents like Claude and ChatGPT to securely access Gong data, ensuring your LLMs are powered by authentic customer insights without compromising data sovereignty. Surface Gong's revenue intelligence directly inside your AI tool of choice, with enterprise governance, zero-touch credentials, and a full audit trail built in from the first tool call.
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Available Tools
The Gong MCP connector provides the following tools. Each tool maps to a specific action you can invoke from your AI agent or automation.
Gong_gongsearcalls_invoke
Search for calls in Gong using advanced filters, using data range, specfic call IDs, primary user IDs, and workspace.
gong_gonglistusers_invoke
Retrieve a list of users from Gong.
gong_gonglistcalls_invoke
Retrieve a list of calls from Gong.
gong_gonggetcalltranscript_invoke
Retrieve transcripts for one or more calls from Gong.
gong_gonggetcallinfo_invoke
Retieve details of a call record from Gong by its ID.
gong_gongcreatecall_invoke
Create a new call record in Gong
getUsers
List users
getUser
Get a user
getCalls
List calls
getCall
get a call
Gong_gongsearcalls_invoke
Search for calls in Gong using advanced filters, using data range, specfic call IDs, primary user IDs, and workspace.
gong_gonglistusers_invoke
Retrieve a list of users from Gong.
gong_gonglistcalls_invoke
Retrieve a list of calls from Gong.
gong_gonggetcalltranscript_invoke
Retrieve transcripts for one or more calls from Gong.
gong_gonggetcallinfo_invoke
Retieve details of a call record from Gong by its ID.
gong_gongcreatecall_invoke
Create a new call record in Gong
getUsers
List users
getUser
Get a user
getCalls
List calls
getCall
get a call
What You Can Do with this MCP Connection
Use the Gong MCP connector to perform the following actions:
- Capture customer call recordings and transcripts to build a searchable revenue intelligence library
- Analyze sales conversations to identify coaching opportunities and winning sales techniques
- Track call metrics across your sales team to measure performance and forecast revenue
- Extract key moments from customer interactions to improve deal strategy and negotiation
- Identify patterns in successful calls to train sales representatives on best practices
- Monitor customer sentiment and engagement signals during sales conversations in real time
- Create detailed call records with metadata to maintain comprehensive customer interaction history
Example Prompts
- Show me all calls from my top sales representative in the last 30 days in Gong.
- Find calls where the customer mentioned our competitor by name in Gong.
- Get the transcript of the call I had with Acme Corporation yesterday in Gong.
- List all users in Gong and tell me who has the highest number of recorded calls.
- Search for calls in Gong where the deal value exceeded $50,000.
- Create a new call record in Gong for my meeting with the prospect today.
- Show me all calls in Gong from last quarter that resulted in a closed deal.
- Find calls in Gong where the customer objection rate was highest.
- Get details about a specific call in Gong using its ID.
- Search for calls in Gong from accounts in the technology industry in the past 60 days.
FAQ
User context is inherited through OAuth, so permissions are governed at both the connector level (via IDP roles/groups) and the user level. Users can only invoke actions with the maximum permissions their user level has been granted. If a user lacks permission for an action, the Large Language Model (LLM) will respond that they do not have access due to their role. Some connectors also allow API keys to be entered to grant service-level users higher authority.
The administrative user will publish the MCP endpoint on the backend. Other users in the organization will then automatically see the connectors and tools they have access to.
Requirements
Subscriptions Required
Available to all Gong customers with an active Boomi Connect subscription.
Connect
Boomi Connect works with any MCP-compatible AI tool, including Claude, Microsoft Copilot, and Gemini. Once your Gong connector is provisioned, your team can access Gong data across any of these tools without additional setup.