About
Calven is an AI product marketing platform. Connect Gong and Calven's agents read your call transcripts for competitor mentions, objections, pains and the exact words buyers use. They turn what they find into battle cards, Voice of Customer insights and messaging your team reviews and approves, each linked back to the call it came from.
Media
Features
Benefits
Product marketing hears every imported call
Objections, competitor mentions and buyer language land with product marketing instead of sitting in the call library. Battle cards pair that call evidence with live competitor research, and messaging uses the phrases buyers actually say.
No manual call review
Nobody re-listens to calls, exports transcripts or tags them by hand. Calven's agents read every new call and turn what buyers said into insights your product marketing team can act on.
FAQ
Call transcripts from the Gong workspaces or call-library folders you choose. Each transcript keeps its speaker labels. By default Calven imports external calls of 5 minutes or longer, and you can also import the last 90 days. Access is read-only.
Read-only scopes: api:workspaces:read, api:library:read, api:calls:read:basic, api:calls:read:extensive and api:calls:read:transcript. Nothing that writes to Gong.
No. Calven always skips private calls, whatever workspaces or folders you select.
People your admin has given access to your Calven workspace, plus the Calven agents working in it.
No. Calven reads transcripts. It never writes to Gong.
Professional and Enterprise. There's no Gong-specific fee.
You can disconnect anytime. New imports stop, and transcripts already imported stay in your Calven workspace until you delete them.
In the EU, on Microsoft Azure. Calven doesn't use customer content to train AI models.
Requirements
Subscriptions Required
Gong is included in the Calven Professional and Enterprise plans at no extra cost.
Authenticating User Requirements
A Calven workspace admin starts the connection, and a Gong Tech Admin authorizes Calven's read-only access the first time.
Connect
- Click Connect Gong and sign in to Calven as a workspace admin.
- Sign in to Gong and authorize Calven's read-only access.
- A Gong technical admin approves the access. If that isn't you, loop them in before you start.
- Choose the Gong workspaces or call-library folders to import.
- Check the defaults for each workspace: external calls of 5 minutes or longer. Turn on the last 90 days if you want history from day one.
- Done. Calven checks for new calls about every 15 minutes and adds each transcript to your Calven workspace as a document.
Requires a Calven Professional or Enterprise plan. No Gong-specific fee.