# Cassidy
> Build AI automations powered by your company data

Canonical page: https://collective.gong.io/integrations/cassidy
Marketplace: Gong Collective
Last updated: 2026-01-29
Logo: https://assets.partnerfleet.app/anr80cbsh58v2qbhqf5wq3x3o40j

## At a glance
- Filter by Category: [Workflow & Automation](https://collective.gong.io/t/primary-category/workflow-and-automation)
- Business Outcome: [Rep Productivity](https://collective.gong.io/t/business-outcome/rep-productivity)
- Filter by Feature: CRM Integration, Import Calls
- Website: [app.cassidyai.com](https://app.cassidyai.com)

## Call to actions
- [Connect](https://app.cassidyai.com/account-settings/connected-apps)

## About
Cassidy securely integrates with your tools, leveraging company knowledge to automate tasks like customer support, lead qualification, and RFP processing and much more.Cassidy seamlessly integrates with your Gong calls and transcripts to automate workflows, surface insights, and enable AI-driven conversations with your company’s data.Cassidy AI transforms your sales and customer interactions into searchable, structured intelligence, so you can streamline processes, automate follow-ups, and make data-driven decisions faster than ever.

## Screenshots
- ![Cassidy](https://assets.partnerfleet.app/jmofwhj83wbyeb3auz9lxld9ats7)
- ![Cassidy](https://assets.partnerfleet.app/hog5j9y1jcjg9ws4cxl08jr9iqdd)

## Features
- **Use Gong Data in Cassidy** — Import Gong calls into your knowledge base in Cassidy

## Benefits
- **Import Gong Calls** — Power your AI assistants with the context of your Gong call data
- **Trigger Workflows on New Call** — Trigger an AI workflow to run when a Gong call has finished and the transcript is ready. Use the call transcript in your AI workflow to automate tasks like outreach, summarization, and integration with your CRMs.

## Permissions
- Call — Push to Partner — Knowledge Base
- Call — Push to Partner — Workflow Trigger

## Next steps
- **Authenticating User Requirements** — An active Cassidy account is required
- **Authenticating User Requirements** — To authenticate this integration for the first time, a user must be a Gong Tech Admin 

## Connect
Key FeaturesImport Gong Workspaces & CallsEffortlessly sync your Gong recordings, transcripts, and insights into your Cassidy knowledge base.AI-Powered Business Context & AutomationAsk questions about past calls and meetings.Generate insights from sales conversations.Automate CRM updates, follow-ups, and workflows.🔍 Smart Search & SummarizationQuickly find key moments in calls.Summarize customer interactions instantly.Extract critical action items for your team.