Contour - The System Integrator OS
Contour delivers enterprise-grade, AI-native implementations. We listen to all your discovery calls, ingest data from many different sources, and maintain up to date artifacts across pre sales and post sales.
About
Contour is the AI operating system for system integrator and fde teams. We manage all the context throughout the organization reducing internal meeting times within the team, generating best in class artifacts for clients, reduce change requests by unifying fragmented integrations, and more.
Media
Features
Use Gong call data to power artifact generation
The statements of work or request for proposals that are generated attribute data to tons of sources. Gong transcripts are a wealth of this data because they have stakeholder understanding and stakeholder + customer conversations. We also integrate with lots of other sources like salesforce, google drive, etc.. to power this context layer.
Benefits
Context Management
Benefit 1 Never lose discovery context from a client call again — every conversation automatically enriches your implementation knowledge base.
Benefit 2 Reduce manual documentation time — Contour automatically updates your SOW and discovery artifacts from call transcripts instead of reps doing it by hand.
Benefit 3 Get a clearer picture of where each implementation stands — Contour maps call conversations to the current state of the engagement so your team always knows what's been discussed and what's outstanding.
Benefit 4 Keep your entire SI team aligned — stakeholder attribution means anyone on the project can see who said what and when, without listening to hours of recordings.
FAQ
Calls must be associated to a CRM opportunity in Gong to be ingested. Check that your calls are linked to opportunities and that the opportunity exists in Contour.
On initial connection Contour pulls the last 6 months of transcripts. New calls sync daily.
You need a Gong account with API access and Tech Admin permissions to authorize the connection.
No. Contour only reads from Gong. No data in your Gong account is modified.
No, imported gong call data is specific to the user in Contour. Only the user that has permissions on gong side to pull in the data can see that data within our platform.
Integration Diagrams
Data
Call transcript
Call transcript
User / speaker data
User / speaker data
Data
Discovery context
Discovery context
Opportunity record
Opportunity record
Stakeholder profile
Stakeholder profile
Requirements
Active Contour Account
Active Contour account with implementations that are connected to opportunities from sfdc. If there are no opportunities we can still connect gong but the transcript data won't populate
Authenticating User Requirements
Gong account with Tech Admin access to authorize the OAuth connection
Gong calls connected to CRM opportunities
Gong calls should be manually associated to CRM opportunities in order to be ingested by Contour - otherwise they won't write the transcripts to the specific implementation properly
Connect
Email: [email protected]