# Contour 
> Contour delivers enterprise-grade, AI-native implementations. We listen to all your discovery calls, ingest data from many different sources, and maintain up to date artifacts across pre sales and post sales.

Canonical page: https://collective.gong.io/integrations/contour
Marketplace: Gong Collective
Last updated: 2026-06-18
Logo: https://assets.partnerfleet.app/qw4zu4hpfi6fi5xvi5cxcikfh126

## At a glance
- Filter by Category: [Content](https://collective.gong.io/t/primary-category/content-management), [CRM](https://collective.gong.io/t/primary-category/crm)
- Filter by Feature: Use Gong Data
- Website: [usecontour.ai](https://usecontour.ai)

## Call to actions
- [Connect](https://app.usecontour.ai/settings/integrations)

## About
Contour is the AI operating system for system integrator and fde teams. We manage all the context throughout the organization reducing internal meeting times within the team, generating best in class artifacts for clients, reduce change requests by unifying fragmented integrations, and more.

## Screenshots
- ![Implementation screen - each implementation is connected to an opportunity so transcripts pulled in would get added to the context for the implementation linked to the opportunity](https://assets.partnerfleet.app/pxjzniidxq3cs0nv757hpl5aj27l)
- ![Statement of work screen, all call data and context from the call that is helpful to generating a better statement of work is referenced and attributed on this screen](https://assets.partnerfleet.app/zvi1zzkc4s9yay7qa5f67xc1miny)
- ![Inside implementation context - this is where the calls go. The call is matched to the opportunity, classified to the implementation and added in the context layer](https://assets.partnerfleet.app/x8u96pk0wbt1zh2et66gitmgy635)
- ![The participants screen from the call - this is the contour stakeholder that was either created or matched to from the call transcript](https://assets.partnerfleet.app/hd4hg0whb3qxnewrravl74do4wsy)
- ![Gong transcript screen - the call transcript pulled directly from Gong for the user to audit](https://assets.partnerfleet.app/c44k8n4d98ybckf6y2iahfbf5s9h)
- ![The integration screen - where the gong oauth happens and where it starts](https://assets.partnerfleet.app/ltpmj1aotnkoa7ejo138ousk3ooy)

## Features
- **Use Gong call data to power artifact generation** — The statements of work or request for proposals that are generated attribute data to tons of sources. Gong transcripts are a wealth of this data because they have stakeholder understanding and stakeholder + customer conversations. We also integrate with lots of other sources like salesforce, google drive, etc.. to power this context layer.

## Benefits
- **Context Management** — Benefit 1 Never lose discovery context from a client call again — every conversation automatically enriches your implementation knowledge base.Benefit 2 Reduce manual documentation time — Contour automatically updates your SOW and discovery artifacts from call transcripts instead of reps doing it by hand.Benefit 3 Get a clearer picture of where each implementation stands — Contour maps call conversations to the current state of the engagement so your team always knows what's been discussed and what's outstanding.Benefit 4 Keep your entire SI team aligned — stakeholder attribution means anyone on the project can see who said what and when, without listening to hours of recordings.

## FAQs
### Why aren't my Gong calls showing up in Contour?
Calls must be associated to a CRM opportunity in Gong to be ingested. Check that your calls are linked to opportunities and that the opportunity exists in Contour.

### How far back does Contour sync Gong data?
On initial connection Contour pulls the last 6 months of transcripts. New calls sync daily.

### Do I need a specific Gong plan?
You need a Gong account with API access and Tech Admin permissions to authorize the connection.

###  Does Contour write any data back to Gong?
No. Contour only reads from Gong. No data in your Gong account is modified.

### Can everyone in my organization see my call data?
No, imported gong call data is specific to the user in Contour. Only the user that has permissions on gong side to pull in the data can see that data within our platform.

## Permissions
- Call transcript  — Pull from Partner — Discovery context
- Call metadata — Pull from Partner — Opportunity record
- User / speaker data — Pull from Partner — Stakeholder profile

## Next steps
- **Active Contour Account** — Active Contour account with implementations that are connected to opportunities from sfdc. If there are no opportunities we can still connect gong but the transcript data won't populate
- **Authenticating User Requirements** — Gong account with Tech Admin access to authorize the OAuth connection
- **Gong calls connected to CRM opportunities** — Gong calls should be manually associated to CRM opportunities in order to be ingested by Contour - otherwise they won't write the transcripts to the specific implementation properly

## Connect
Email: charlie@usecontour.ai