CRM Connect for ConnectWise
CRM Connect – ConnectWise Connector
About
Integrate Gong and ConnectWise into a single, aligned revenue system. CRM Connect keeps key CRM data flowing from ConnectWise into Gong while writing Gong call summaries back into ConnectWise, helping both systems stay current. The result is better visibility, stronger insights, and less manual work across your revenue workflow.
Start a two-week trial to evaluate CRM Connect and see the value firsthand.
Start a two-week trial to evaluate CRM Connect and see the value firsthand.
Media
Features
Connected Revenue Data Across Gong and ConnectWise
Connect Gong and ConnectWise into a single, aligned revenue system—positioning Gong as the system of insight and ConnectWise as the system of record for sales transactions, with data continuously flowing between the two.
- Gong as Your System of Insight: Leverage Gong for AI-driven insights, forecasting, coaching, and deal analysis while maintaining your core sales data in ConnectWise.
- ConnectWise as Your Transactional Backbone: Manage accounts, contacts, leads, and deal updates in ConnectWise, with that data continuously reflected in Gong.
- Aligned Workflows: Ensure activity in one system is reflected in the other, reducing gaps between execution and analysis.
Continuous Data Alignment
Keep Gong and ConnectWise continuously aligned with automated, reliable data flows across both systems.
- Bi-Directional Data Flow: Sync CRM data from ConnectWise into Gong while automatically adding call summaries back to ConnectWise.
- Trusted Data Across Systems: Ensure both Gong and ConnectWise reflect the same, up-to-date revenue data.
- Selective Data Sync: Choose which ConnectWise fields to bring into Gong so you maintain a clean, focused data model without unnecessary clutter.
Benefits
Improved Decision-Making
Access consistent, reliable data across Gong and ConnectWise, enabling more informed deal reviews and strategic decisions.
Enhanced Revenue Insights
Combine ConnectWise CRM data with Gong insights to gain a clearer, more complete view of pipeline performance and forecasting.
Increased Team Efficiency
Reduce manual updates and context switching by keeping Gong and ConnectWise continuously aligned.
FAQ
CRM Connect for ConnectWise keeps Gong and ConnectWise continuously aligned through a secure managed integration, syncing key ConnectWise CRM data into Gong and writing Gong call summaries back into ConnectWise.
Connecting Gong and ConnectWise gives Gong the CRM context it needs for better insight, visibility, and decision-making, while ConnectWise stays updated with important Gong call summaries. This helps teams reduce manual work, reduce context switching, and stay aligned across systems.
CRM Connect syncs core ConnectWise CRM data such as accounts, contacts, leads, and deals into Gong, and writes Gong call summaries back into ConnectWise. This creates a two-way data flow that helps keep both systems current and aligned.
CRM Connect includes two pricing components: an annual subscription of $360 per Gong Foundation user and a one-time implementation fee that typically ranges from $500 to $750. Subscription pricing follows a volume-based scale, so per-user pricing decreases at higher user counts.
Yes. CRM Connect supports selective field mapping, so you can choose which ConnectWise data is synced into Gong so only the most relevant data is brought into Gong.
CRM Connect uses a simple, secure installation process based on industry-standard OAuth authentication and a least-privilege access model.
Not all Gong features are supported when using the Gong CRM API. Gong Engage is not supported, Gong Forecast is limited to import-based functionality, and Gong Deal Board inline editing is not currently supported. For the latest compatibility details by product line, view Gong’s CRM compatibility documentation.
Integration Diagrams
Data
Accounts, Contacts, Deals, Users, Stages
Accounts, Contacts, Deals, Users, Stages
Call Summaries
Call Summaries
Data
Companies, Contacts, Opportunities, Members, Opportunity Stages
Companies, Contacts, Opportunities, Members, Opportunity Stages
Activities
Activities
Requirements
Subscriptions Required
- Gong
- ConnectWise
Authenticating User Requirements
- Gong: OAuth
- ConnectWise: OAuth
Connect
- Contact RevOps Sherpas to start your CRM Connect installation.
- Connect ConnectWise and Gong using industry-standard OAuth authentication.
- Confirm the ConnectWise fields you want synced into Gong.
- Validate the connection and begin syncing data.