Dovetail
Sync Gong transcripts into Dovetail to automatically surface trends at scale and uncover customer insights.
About
Dovetail turns high-volume customer conversations into actionable insights. With the Gong integration, every call flows directly into Dovetail where feedback is automatically enriched, classified, and connected to other data sources to build your customer intelligence platform.
Media
Features
Import Calls
Dovetail turns high-volume customer conversations into actionable insights. With the Gong integration, every call flows directly into Dovetail where feedback is automatically enriched, classified, and connected to other data sources to build your customer intelligence platform.
Benefits
AI analysis
Surface patterns across conversations automatically
Centralized insights
Bring transcripts into one platform with other customer feedback
AI summaries
Instant rollups of customer conversations into clear takeaways
Track sentiment
Surface shifts in sentiment and topics over time
Integration Diagrams
Data
Transcripts
Transcripts
Data
Channel data point
Channel data point
Requirements
Subscriptions Required
Must have Gong subscription
Authenticating User Requirements
To authenticate this integration for the first time, a user must be a Gong Tech Admin and have technical admin permissions in
Connect
dovetail.com/settings/integrations