About
The Electric IT Hub is Electric's solution to help SMBs be on top of their IT.
This integration enables automated team member provisioning from the IT Hub. Manage access from the IT Hub to ensure only authorized team members have an account, and to help with audits and compliance.
This integration enables automated team member provisioning from the IT Hub. Manage access from the IT Hub to ensure only authorized team members have an account, and to help with audits and compliance.
Media
Features
Benefits
FAQ
Accounts are disabled but are not deleted.
There are three employee statuses in the user list in the IT Hub:
- active: these employees have an account in Gong, and an account in IT Hub, most employees fall under this category
- inactive: these employees are former employees in IT Hub but have an account in Gong - their access should probably be removed from Gong
- unknown email: these Gong accounts could not be matched with any of your employees in IT Hub, they may be service accounts or old Gong accounts
You can disconnect the application by navigation to the Gong application details from your application list in IT Hub, then click on "Disconnect app" from the Actions menu. You can also disconnect the application directly from the application list using the shortcut menu with the three dots.
Requirements
Authenticating User Requirements
To authenticate this integration for the first time, a user must be a Gong Tech Admin and have user admin permissions in Electric IT Hub
Subscriptions Required
Must have an Electric IT Hub subscription with the Pro plan.
Must have a Gong plan.
Must have a Gong plan.
Connect
Connect the app to manage your Gong team members.