# Grapevine
> An internal company GPT that actually works

Canonical page: https://collective.gong.io/integrations/grapevine
Marketplace: Gong Collective
Last updated: 2025-11-24
Logo: https://assets.partnerfleet.app/6b932qkhq2giw8dzhkxidyocmcdu

## At a glance
- Filter by Category: [Account Insights](https://collective.gong.io/t/primary-category/account-insights)
- Business Outcome: [Rep Productivity](https://collective.gong.io/t/business-outcome/rep-productivity)
- Filter by Feature: Use Gong Data
- Website: [getgrapevine.ai](https://getgrapevine.ai/)

## Call to actions
- [Connect](https://app.getgrapevine.ai/integrations/gong)

## About
Grapevine is a unified knowledge search platform that helps companies find information across all their tools using semantic search and AI. Employees ask questions in natural language and get instant answers with citations from across their entire company knowledge base.

## Screenshots
- ![Grapevine](https://assets.partnerfleet.app/0328ecmkddxl6zq8g4hdnlhq9e69)

## Features
- **Use Gong Data in Grapevine** — Grapevine unifies Gong call recordings and transcripts with the rest of your company’s knowledge—Slack, GitHub, Notion, Linear, Google Drive, and more—so reps can ask complex, cross-source questions and get grounded answers. Need to know “What did we promise about pricing on last week’s calls, and does it match what’s in the product docs?” Grapevine delivers a single response that pulls insights from Gong conversations and corroborates them with supporting context across all connected systems. Everything stays within Gong’s native permission model, ensuring teams only see the conversations they’re authorized to access.

## Benefits
- **Ask in Slack** — An optional Slack bot is also provided for asking questions in Slack.

## FAQs
### How does Grapevine enforce permissions when users search for Gong calls
When users search in Grapevine, they only see Gong calls they're allowed to access. Public calls (those in library folders) are visible to everyone in the organization, while private calls are only shown to users who have permission based on their Gong role and participation. This means users see the same calls in Grapevine that they would see if they logged into Gong directly, nothing more, nothing less.

## Permissions
- Gong Calls and Transcripts — Push to Partner — Grapevine Document

## Next steps
- **Authenticating User Requirements** — To authenticate this integration for the first time, a user must be a Gong Tech Admin and have admin permissions in Grapevine
- **Subscriptions Required** — Must have Grapevine subscriptionMust have Gong subscription

## Connect
User clicks "Connect Gong Account" in Grapevine admin dashboardGrapevine redirects to Gong OAuth authorization pageUser logs into Gong (if needed) and reviews permission requestUser clicks "Authorize" to grant accessGong redirects back to Grapevine with authorization codeInitial sync begins automaticallyUser sees confirmation that Grapevine successfully connected to GongOptional: User configures webhook in Gong for real-time updates