# Joyn
> Align Product Teams with the People Closest to Customers

Canonical page: https://collective.gong.io/integrations/joyn
Marketplace: Gong Collective
Last updated: 2026-01-29
Logo: https://assets.partnerfleet.app/cgcpzcp948e0r66syhtkk8d1cfr1

## At a glance
- Filter by Category: [Account Insights](https://collective.gong.io/t/primary-category/account-insights), [Product Insights](https://collective.gong.io/t/primary-category/product-insights), [Workflow & Automation](https://collective.gong.io/t/primary-category/workflow-and-automation)
- Business Outcome: [Rep Productivity](https://collective.gong.io/t/business-outcome/rep-productivity)
- Filter by Feature: Use Gong Data
- Website: [www.joyn.one](https://www.joyn.one/)

## Call to actions
- [Connect](https://app.joyn.one/)

## About
Align your product team with the people closest to your customers by bringing real-time customer signals to product teams and automated progress updates to sales --  all within your existing tools.

## Features
- **Use Gong Data in Joyn** — Auto-detect themes and trends from customer conversations happening in Gong, Slack, Salesforce, Zendesk, and other customer-connected tools. 
- **Seamlessly Connect Context Across Tools** — Map customer themes and needs to work that is happening in Product by connecting context across tools like Jira, Linear, Github, and Notioin. 

## Benefits
- **Customer-centric product roadmaps** — These trends can be quantified based on revenue impact tied to your CRM and used to help prioritize your product roadmap by focusing on what customers need vs. what's just top of mind. 
- **Curated Customer Releases & Comms** — Keep customer-facing teams in the loop on what is most relevant to them by mapping detected customer themes to what's in progress or released across tools like GitHub, LInear, Jira, and Notion. 

## Permissions
- Call Insights — Push to Partner — Trends and Topics

## Next steps
- **Must be Active Customers ** — Must have a Joyn Paid subscriptionMust be an active Gong Customer
- **Admin Access Required ** — To authenticate this integration for the first time, a user must be a Gong Tech Admin and have Workspace Admin permissions in Joyn.

## Connect
Connect insights from Gong to customer context in other tools -- like Slack, Linear, Jira, Salesforce, and more. Login to your Joyn account Navigate to your Account Settings and toggle your Gong integration 'On'Login using your Oauth credentials Define what Joyn as access to in GongOnce you're connected, you will continue using Gong and your others tools as usual. We'll detect trends, summarize product releases, and share with you directly in Slack.