# Knownwell
> Secure commercial intelligence platform for actionable, real-time insights.

Canonical page: https://collective.gong.io/integrations/knownwell
Marketplace: Gong Collective
Last updated: 2026-01-29
Logo: https://assets.partnerfleet.app/bnracbn9y5lhyg168p9n71n2ef5p

## At a glance
- Business Outcome: [Retention & Expansion](https://collective.gong.io/t/business-outcome/retention-and-expansion)
- Filter by Feature: Use Gong Data
- Website: [www.knownwell.com](https://www.knownwell.com)

## Call to actions
- [Connect](https://ci.knownwell.com/integrations-manager/connector/gong)

## About
Knownwell is an AIaaS platform company that synthesizes an organization’s natural communications, enterprise data, and public information into actionable intelligence to minimize client churn, maximize client growth, and drive operational efficiency​. Knownwell equips mid-market professional services companies with the competitive edge they need—knowing their clients to strengthen client relationships, manage service quality perception, and calibrate alignment. To explore Knownwell’s transformative platform and talk with our team, please visit knownwell.com. 

## Screenshots
- ![Knownwell Overview](https://assets.partnerfleet.app/00pzh8lj5met5y8c81myotp4v401)

## Features
- **Use Gong Data in Knownwell** — Knownwell will periodically retrieve the list of company users who are using Gong, call data including participant information, and call transcripts. We filter all private calls. Knownwell does not modify or add data to your Gong account.

## Benefits
- **Increase the fidelity of your Knownwell intelligence. Add your meeting transcripts to the Knownwell platform. ** — Complete the picture of your client relationships, and get better insights with Knownwell.

## Permissions
- Call — Push to Partner — Call
- Transcript — Push to Partner — Transcript
- User — Push to Partner — User

## Next steps
- **Subscriptions Required** — Must have a Knownwell subscriptionMust have Gong subscription
- **Authenticating User Requirements** — To authenticate this integration for the first time, a user must be a Gong Tech Admin and have Owner or Admin role in Knownwell.

## Connect
Connect your Gong users, calls, and transcripts for additional insights in Knownwell.