# LoopBridge
> From Conversation to innovation, effortlessly

Canonical page: https://collective.gong.io/integrations/loopbridge
Marketplace: Gong Collective
Last updated: 2025-10-07
Logo: https://assets.partnerfleet.app/4q6ze9nbac929z0fbpwxv05vpqis

## At a glance
- Filter by Category: [Product Insights](https://collective.gong.io/t/primary-category/product-insights)
- Business Outcome: [Retention &amp; Expansion](https://collective.gong.io/t/business-outcome/retention-and-expansion)
- Filter by Feature: Use Gong Data
- Website: [app.loopbridge.ai](https://app.loopbridge.ai/)

## Call to actions
- **Connect** — submit the contact form on https://collective.gong.io/integrations/loopbridge

## About
By combining Gong Call Data with LoopBridge AI powered product co-pilot, product teams transform sales calls and customer feedback into actionable insights and drive innovation by aligning product development with real customer needs.

## Features
- **Use Gong Data in LoopBridge** — Bridge the gap between product, sales, and support by focusing on customer feedback at scale. LoopBridge automatically detects trends in customer feedback from Gong calls and estimates its level of impact with unique ROI predictions.

## FAQs
### Can I disconnect the Gong integration at any time?
Absolutely. You have full control over the integration. If you wish to disconnect, you can do so easily from the LoopBridge integration settings page. This will stop any further data exchange between LoopBridge and Gong.

### Is there a way to limit the historical data that LoopBridge analyzes from Gong?
Yes, when setting up the integration or during backfill processing, you can specify the date range for the data you want LoopBridge to analyze. This allows you to focus on the most relevant or recent customer interactions, depending on your analysis needs.

### Will the integration affect the performance of my Gong account?
No, the integration is designed to be non-intrusive and efficient. It operates in the background, analyzing data without impacting the performance or usability of your Gong account. Users can continue to use Gong as usual without any noticeable difference in speed or functionality.

### What are the prerequisites for setting up the LoopBridge<>Gong integration?
To set up the integration, you need to have administrative access to your Gong account and the necessary permissions to integrate third-party tools. No technical expertise is required for the setup, as the process is user-friendly and guided. LoopBridge support is available to assist you through the setup process if needed.

## Permissions
- Gong Data — Push to Partner — LoopBridge

## Connect
Navigate to integration settings in LoopBridgeSelect Gong as the service to connect with.Choose 'OAuth' as your connection methodEnter your Gong credentials to log in. Gong will then ask if you want to allow LoopBridge to access your data. This permission is necessary for the integration to work.&nbsp;Click 'Authorize' or 'Allow'.Once authorized, you'll be redirected back to LoopBridge.&nbsp;A message should appear confirming that the connection with Gong is successful.
