# Microsoft Dynamics 365 Sales
> Connect Gong with Microsoft Dynamics 365

Canonical page: https://collective.gong.io/integrations/msdynamics
Marketplace: Gong Collective
Last updated: 2026-01-21
Logo: https://assets.partnerfleet.app/sn4xrornj7j3dea1fw6986ujeayf

## At a glance
- Filter by Category: [CRM](https://collective.gong.io/t/primary-category/crm)
- Filter by Feature: CRM Integration
- Website: [www.microsoft.com/pt-br/dynamics-365/what-is-dynamics-365](https://www.microsoft.com/pt-br/dynamics-365/what-is-dynamics-365)

## Call to actions
- [Connect](https://app.gong.io/company)

## About
Microsoft Dynamics 365 Sales offers CRM software that works as a customizable, flexible solution.Integrate Microsoft Dynamics 365 Sales with Gong to connect customer interactions with CRM data, and enjoy additional insights on prospects and sales flows.Explore other Gong - Microsoft integrations here: Microsoft OutlookMicrosoft TeamsMicrosoft 365 Copilot and Copilot Studio

## Screenshots
- [Microsoft Dynamics 365 Sales (video)](https://gongio.wistia.com/medias/hnc2uh36h0)
- ![Microsoft + Gong](https://assets.partnerfleet.app/o5wtsuot0zq0jbjaqutwl42s2tzw)

## Features
- **Sync Microsoft Dynamics 365 Sales CRM data to Gong** — Automatically import Accounts and Contacts from Dynamics into GongView CRM fields and context directly on Gong Call PagesSearch calls and filter insights by CRM attributes like Opportunity Stage, Owner, or RegionUnlock full context in Gong’s Account Pages, Activity Timelines, and Deal Boards
- **Auto-enrich Microsoft Dynamics 365 Sales with Gong activity data (New)** — Eliminate manual logging. Gong auto-syncs sales calls, emails, and meetings into Dynamics as native activitiesSee AI-generated call summaries, key topics, and next steps directly in your Dynamics timelineKeep your CRM clean, current, and inspection ready, no rep input required

## Benefits
- **Invaluable Insights and Forecasting** — Enrich conversations with business context from Microsoft Dynamics 365 CRM to leverage Gong's robust pipeline management, forecasting, and conversational intelligence features.

## Permissions
- Gong — Pull from Partner — Microsoft Dynamics CRM Data

## Next steps
- **Subscription Requirements** — This integration is available to all Microsoft Dynamics 365 and Gong customers. 
- **Authentication Requirements** — To authenticate this integration for the first time, a user must be a Gong Tech Admin and have Global Admin permissions in Microsoft Dynamics 365

## Connect
In Gong, navigate to Company Settings > CRM and select Microsoft Dynamics 365 Sales.Click ConnectEnter the URL for your Microsoft Dynamics 365 Sales instance. Log into Microsoft with your Global Admin user credentials and approve the integration.Select the Microsoft Dynamics 365 Sales field used for opportunity stages. The field you select will be used across Gong as the deal stage. If you do not manage opportunities in Microsoft Dynamics 365 Sales, use the default option (Process code)Click Save.Once the connection is set up, go to the Microsoft Dynamics 365 Sales Integration page and select the field which holds deal amount. The value in this field is displayed as the deal value in Gong.Explore other Gong - Microsoft integrations here: Microsoft OutlookMicrosoft TeamsMicrosoft 365 Copilot and Copilot Studio