# Pearl
> Pearl is a sales intelligence platform that gives revenue teams a unified view of their customer interactions.

Canonical page: https://collective.gong.io/integrations/pearl
Marketplace: Gong Collective
Last updated: 2026-04-09
Logo: https://assets.partnerfleet.app/rs6bs2woz0sgkctz1l0643zpd8bh

## At a glance
- Filter by Category: [Account Insights](https://collective.gong.io/t/primary-category/account-insights), [Workflow &amp; Automation](https://collective.gong.io/t/primary-category/workflow-and-automation)
- Filter by Feature: Use Gong Data
- Website: [heypearl.ai](https://heypearl.ai/)

## Call to actions
- [Connect](https://app.heypearl.ai/login)

## About
Pearl is the AI-powered Revenue Operating System where revenue teams and AI think together.&nbsp;Pearl connects your Gong conversation intelligence with your CRM data to deliver actionable insights, meeting briefs, and recommendations — all in one place. By combining call recordings, deal context, and team activity, Pearl transforms scattered information into focused actions through collaborative intelligence. Reps get AI-generated meeting prep, automated activity logging, and real-time CRM sync — so they spend less time switching tools and more time closing deals.

## Screenshots
- ![Pearl](https://assets.partnerfleet.app/tra0guef7vpfxe4r87d33xb4uqv3)

## Features
- **Retrieve call transcripts** — Use Gong transcripts within Pearl to get more insights on how a call went and what are the next steps

## Benefits
- **Unified revenue intelligence** — Bring together Gong conversations, CRM data, and team activity into a single view, no more jumping between tabs to piece together the full picture on an account or deal.
- **AI-powered meeting preparation** — Before every call, Pearl automatically generates a brief with context from past Gong recordings, CRM history, and recent activity so reps walk in prepared without the manual homework.

## FAQs
### Who can connect Gong in Pearl?
Only a tech admin can connect or disconnect the Gong integration.

### What data does Pearl access?
Pearl syncs call metadata, transcripts, topics, key points, and participant info. Access is read-only — Pearl never modifies your Gong data.

### Which calls are synced?
All public calls across your organization are synced. Calls marked as private in Gong are never synced to Pearl.

### How are permissions managed in Pearl
A technical admin connects the integration; Pearl syncs public calls and transcripts available through the Gong API and does not mirror Gong’s per-user access. Everyone in your Pearl organization can use that content in the enriched LLM context.

## Permissions
- Transcript — Push to Partner — Transcript

## Next steps
- **Authenticating User Requirements** — To authenticate this integration for the first time, a user must be a Gong Tech Admin
- **Create Pearl Account** — Contact Pearl and create an account

## Connect
Navigate to Pearl app&nbsp;Click SettingsConnect to your Gong integration
