ProductSense
Make sense of your product insights.
About
ProductSense helps to build successful product consistently.
With ProductSense you can manage whole product management process in one tool, all a way from extracting meaningful insights from calls and messages to deciding what to build and launching product successfully.
With ProductSense you can manage whole product management process in one tool, all a way from extracting meaningful insights from calls and messages to deciding what to build and launching product successfully.
Media
Features
Embed Gong Calls in ProductSense
Extract product insights from Gong calls and connect them automatically to your roadmap and decisions on what to build.
Benefits
Extract your product insights automatically
Connecting Gong to ProductSense will help you to extract insights automatically from your sales calls and connect them to upcoming product updates.
FAQ
The integration connects to Gong, retrieves call transcripts, and applies AI-driven analysis to extract relevant product feedback. These insights are then categorized and linked to product opportunities within our platform, making it easy to track, prioritize, and act on customer needs.
Yes, users can customize how insights are categorized and linked to product opportunities based on their product areas and specific needs.
Yes, this integration is included in all of our subscription plans. No matter which plan you are on, you can connect your Gong account and start leveraging customer conversations for product insights.
Integration Diagrams
Data
Transcript
Transcript
Data
Insight
Insight
Requirements
Subscriptions Required
Must have ProductSense subscription
Must have Gong subscription
Must have Gong subscription
Authenticating User Requirements
To authenticate this integration for the first time, a user must be a Gong Tech Admin and have admin permissions in ProductSense
Connect
Log in to ProductSense
- Go to company settings
- Under Integrations, click "Connect" next to Gong logo
- Follow the instructions
- Go to company settings
- Under Integrations, click "Connect" next to Gong logo
- Follow the instructions