# ProductSense
> Make sense of your product insights.

Canonical page: https://collective.gong.io/integrations/productsense
Marketplace: Gong Collective
Last updated: 2026-01-29
Logo: https://assets.partnerfleet.app/zlyh1kcho54owyvtgv0jnndpjpfa

## At a glance
- Filter by Category: [Product Insights](https://collective.gong.io/t/primary-category/product-insights)
- Business Outcome: [Retention & Expansion](https://collective.gong.io/t/business-outcome/retention-and-expansion)
- Filter by Feature: Use Gong Data
- Website: [www.productsense.co](https://www.productsense.co/)

## Call to actions
- [Connect](https://app.productsense.co/settings)

## About
ProductSense helps to build successful product consistently.With ProductSense you can manage whole product management process in one tool, all a way from extracting meaningful insights from calls and messages to deciding what to build and launching product successfully.

## Screenshots
- ![ProductSense](https://assets.partnerfleet.app/nstoq4mzs80dy3lyb0h1s13znt27)

## Features
- **Embed Gong Calls in ProductSense** — Extract product insights from Gong calls and connect them automatically to your roadmap and decisions on what to build.

## Benefits
- **Extract your product insights automatically** — Connecting Gong to ProductSense will help you to extract insights automatically from your sales calls and connect them to upcoming product updates.

## FAQs
### How does the integration work?
The integration connects to Gong, retrieves call transcripts, and applies AI-driven analysis to extract relevant product feedback. These insights are then categorized and linked to product opportunities within our platform, making it easy to track, prioritize, and act on customer needs.

### Can I customize how insights are categorized?
Yes, users can customize how insights are categorized and linked to product opportunities based on their product areas and specific needs.

### Is this available to all ProductSense subscription plans?
Yes, this integration is included in all of our subscription plans. No matter which plan you are on, you can connect your Gong account and start leveraging customer conversations for product insights.

## Permissions
- Transcript — Push to Partner — Insight

## Next steps
- **Subscriptions Required** — Must have ProductSense subscriptionMust have Gong subscription
- **Authenticating User Requirements** — To authenticate this integration for the first time, a user must be a Gong Tech Admin and have  admin permissions in ProductSense

## Connect
Log in to ProductSense- Go to company settings- Under Integrations, click "Connect" next to Gong logo- Follow the instructions