Pylon
Support platform built for B2B companies. One tool for your ticketing, chat widget, knowledge base, AI support, customer portal, and more.
About
Pylon is the support platform built for B2B companies. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.
Pylon's Gong integration allows for support and customer success teams to view data about Gong calls directly in Pylon. This helps create a complete picture of what is going on with a customer. Support and customer success teams can use this to track recent touch points with the customer, review call notes, and more.
Pylon's Gong integration allows for support and customer success teams to view data about Gong calls directly in Pylon. This helps create a complete picture of what is going on with a customer. Support and customer success teams can use this to track recent touch points with the customer, review call notes, and more.
Media
Features
Import Calls
Import Gong calls into Pylon!
Benefits
Calls in Timeline
View Gong calls in your account activity view in Pylon.
Integration Diagrams
Data
Calls
Calls
Data
Knowledge Base
Knowledge Base
Requirements
Authenticating User Requirements
To authenticate this integration for the first time, a user must be a Gong Tech Admin and have admin permissions in Pylon.
Subscriptions Required
Must have Pylon subscription.
Connect
Login to Pylon at app.usepylon.com, head to the App Directory and hit install on the Gong app!