# Riley AI
> Product insights from Gong calls

Canonical page: https://collective.gong.io/integrations/riley-ai
Marketplace: Gong Collective
Last updated: 2025-10-07
Logo: https://assets.partnerfleet.app/hsf5m801sp21tb5aczjvuqkiw4i2

## At a glance
- Filter by Category: [Product Insights](https://collective.gong.io/t/primary-category/product-insights)
- Business Outcome: [Retention & Expansion](https://collective.gong.io/t/business-outcome/retention-and-expansion)
- Filter by Feature: Use Gong Data
- Website: [askriley.io](https://askriley.io)

## Call to actions
- [Connect](https://app.askriley.io/settings/integrations)

## About
Riley AI is your product insights assistant that analyzes data from multiple sources to uncover deep and impactful insights. Riley's Gong integration enables your team to integrates sales call data with product data to understand your customers deeper.

## Screenshots
- [Riley AI (video)](https://www.youtube.com/watch?v=Yr2EqW58a4s)

## Features
- **Use Gong Data in Riley AI** — Integrate your Gong sales data with product data to help you truly understand your customers deeper.

## Benefits
- **Unlock Deeper Product Insights by Connecting Sales and Product Data** — Enable the seamless analysis and aggregation of sales and customer success data by Product Insights Teams. By integrating Gong’s conversation intelligence features with Riley, product teams gain insights from customer conversations and can use that data to monitor customer feedback and improve product experience. 

## Permissions
- Gong User — Push to Partner — Riley AI
- Gong Call Transcription — Push to Partner — Riley AI
- Gong Library — Push to Partner — Riley AI

## Next steps
- **Subscriptions Required** — Must have Riley AI subscriptionMust have Gong subscription
- **Authenticating User Requirements** — To authenticate this integration for the first time, a user must be a Gong Tech Admin.

## Connect
Log in to Riley – Make sure you are logged into your Riley account.Go to Integrations – Navigate to Riley's integrations page.Select Gong – Find the Gong integration and click “Connect.”Authorize Riley – You’ll be redirected to Gong to grant Riley access to your call data and user information. (Requires Technical Admin privileges in Gong).Scopes Requested:api:calls:read:basicapi:calls:read:transcriptapi:calls:read:extensiveapi:users:readapi:library:readSync Begins – Once authorized, Riley will start pulling Gong call and user data automatically.