# RingCentral Office
> Capture all calls, understand what's being said and gain critical insights.

Canonical page: https://collective.gong.io/integrations/ringcentral-office
Marketplace: Gong Collective
Last updated: 2026-01-29
Logo: https://assets.partnerfleet.app/zip8j1uj5jdysrak6c6oufdpii36

## At a glance
- Filter by Category: [Email & Calendar](https://collective.gong.io/t/primary-category/email-and-calendar)
- Filter by Feature: Import Calls
- Website: [www.ringcentral.com/gb/en/office/product-overview.html](https://www.ringcentral.com/gb/en/office/product-overview.html)

## Call to actions
- [Connect](https://app.gong.io/welcome/sign-in?targeturl=%2Fintegrations%2Ftelephonycalls)

## About
Capture all calls, understand what's being said and gain critical insights.Ingest RingCentral calls and leverage Gong Conversational Intelligence with this integration. 

## Features
- **Import RingCentral Calls** — Gong transcribes call recordings from speech to text, turning them into actionable data and enabling teams to find specific calls with ease, search for keywords that were spoken, and benefit from rich conversational intelligence. 

## FAQs
###  What is the speaker separation for RingCentral recordings?
This telephony system records audio in a single channel (mono). That means the audio from the two parties is merged into a single channel, and there's no easy way to tell who is speaking on the call.

### Will Gong be able to separate speakers from RingCentral recordings?
For telephony systems that record audio in a single channel, Gong will attempt to separate speakers over time.Gong will accumulate a number of representative calls by the recorded user, and will scan them to find the common speaker.In addition to identifying speakers on the call, Gong will attempt to break down the call into segments, each associated with a single speaker.

## Permissions
- Gong — Pull from Partner — RingCentral Calls

## Connect
Enable this integration from Gong Company Settings > Telephony Systems