# Squad AI
> Squad is an AI-driven product discovery, strategy, and roadmapping tool for building user-centric products. Align your team and ship outcomes faster.

Canonical page: https://collective.gong.io/integrations/squad-ai
Marketplace: Gong Collective
Last updated: 2026-04-29
Logo: https://assets.partnerfleet.app/d3bzsxboi3kl8q64dol9yx6sdc90

## At a glance
- Filter by Feature: Import Calls
- Website: [meetsquad.ai](https://meetsquad.ai)

## Call to actions
- [Connect](https://docs.meetsquad.ai/integrations/gong)

## About
Squad brings together business goals and decision making data from many sources including customer feedback to create alignment and build more strategically.This integration allows Squad access to your call transcripts in Gong, to automatically identify insights from those conversations.

## Screenshots
- ![Insights view in Squad app](https://assets.partnerfleet.app/aseegzk9ymqxq664w33xddkgf7g3)

## Features
- **Use Gong Data in Squad AI** — Squad's team of AI agents will analyze your call transcripts in the context of your business data, extract insights, and identify high value opportunities - enabling you to build a more strategic product roadmap around business and customer/prospect needs.

## Benefits
- **Automatic transcript analysis** — Once you've connected your Gong calls to Squad, each time a transcript is ready Squad will review it automatically - saving you and your team time to focus on strategy, not admin.

## FAQs
### Does this integration work with the free version of Squad
Yes!

## Permissions
- Call Transcripts — Push to Partner — Feedback & Insights

## Next steps
- **Authenticating User Requirements** — To authenticate this integration for the first time, a user must be a Gong Tech Admin and have Admin permissions in Squad AI
- **Subscriptions Required** — Must have a Squad AI account with a workspace created. Any account tier is suitable.Must have Gong subscription.

## Connect
1. Connect your Gong workspaceGo to Workspace dropdown → Integrations in SquadFind Gong and click ConnectComplete the OAuth flow to allow Squad to access your Gong workspace2. Create a webhook rule in GongFirst, copy the webhook URL shown in SquadIn Gong, go to Admin SettingsUnder Ecosystem, click Automation rulesClick + New Rule in the top rightChoose New call as the trigger and add filters if neededPaste the Squad webhook URL in the URL fieldUnder Select authentication method, choose Signed JWT headerSet the Rule status to EnabledFor detailed instructions, see Gong’s webhook documentation.3. Save the public keyClick Show public key next to the Signed JWT header optionCopy the public key and paste it into Squad to complete the setup4. Monitor insights and opportunitiesThat’s it! Monitor the Insights page for new insights and opportunities from your calls.
