Automate Workflows for Sales, & CS
Automate Workflows for Sales, & CS
About
Customize workflows for Sales, Customer Success, and Product teams to extract valuable insights from every conversation using custom trained, state of the art, AI models.
TranscribeIQ for Teams integrates directly with Gong to automate Call Analysis and send insights to Slack, G-suite (Docs, Sheets, Drive), and Chrome.
TranscribeIQ for Teams integrates directly with Gong to automate Call Analysis and send insights to Slack, G-suite (Docs, Sheets, Drive), and Chrome.
Media
Features
Use Gong Data in TranscribeIQ
- Single & multi-call analysis
- Custom queries & prompts
- Account & team-level analysis
- Historical audits & meta-analysis
Benefits
For Sales
- Call summaries, sentiment analysis, call coaching
- Follow-up emails, call stats, deal progression
- Objection handling, competitor insights, compliance
- Methodologies: BANT, MEDDPICC, JOLT, Challenger, etc.
For Customer Success
- Customer Handoff docs, call summaries, sentiment analysis
- Follow-up emails, call coaching & stats, renewal reviews
- QBR/MBR/EBR prep, success planning, weekly digest
FAQ
Yes, during the integration setup in TranscribeIQ, you have the option to specify particular Gong users whose transcripts you want to analyze. If you don't specify, TranscribeIQ will analyze all available transcripts going forward.
The integration with Slack and G-Suite is optional but highly beneficial for streamlined communication and document management. You can choose to set up these integrations based on your team's needs.
Data security is a top priority. TranscribeIQ ensures that all data transferred from Gong is encrypted and securely handled, adhering to strict data privacy and security standards.
TranscribeIQ offers dedicated support for all integration-related issues. You can reach out to our support team via your dedicated Slack channel or email for any assistance required.
Integration Diagrams
Data
Gong Call Data
Gong Call Data
Data
TranscribeIQ
TranscribeIQ
Connect
1. Authorize your Gong Connection with oAuth
2. Provide Your Company Details
3. Set Up Automation and Integrations
4. (Optional) Provide a Gong User List
- If you want to analyze transcripts for specific users, upload a CSV, or text file with their first names, last names, and roles. Alternatively, you can skip this step to analyze all Gong user recordings.
5. Select Your AI Transcript Analysis Types
- Choose the types of analysis you need.
6. Click Submit
- You will receive a confirmation email, and our system will begin the configuration process.