# Trellus
> Call from Trellus. Bring your recordings into Gong.

Canonical page: https://collective.gong.io/integrations/trellus
Marketplace: Gong Collective
Last updated: 2026-11-09
Logo: https://assets.partnerfleet.app/o0a7nqyzj7mcps1fs5ol9a4kitor

## At a glance
- Filter by Category: [Telephony & Dialer](https://collective.gong.io/t/primary-category/telephony-and-dialer)
- Filter by Feature: Import Calls, Use Gong Data
- Website: [www.trellus.ai](https://www.trellus.ai/)

## Call to actions
- [Connect](https://app.trellus.ai/settings?tab=Integrations&section=api&integration=gong)

## About
Trellus is a calling platform for sales teams. Reps make their calls in Trellus.

Reps make calls in Trellus, with assigned Gong Engage call tasks saved in a Trellus worklist. Eligible recordings upload to Gong, and reps mark selected tasks complete from Trellus.

## Media
- ![Gong Engage supplies assigned call tasks to Trellus. Reps call and manage worklists in Trellus, and Gong receives recordings and task completion updates.](https://assets.partnerfleet.app/4crnj0ue5wyxn6or6c7aaet8brtd)

## Features
- **Import Trellus Calls** — Once connected, eligible recordings upload as part of Trellus call logging. Your team can review them in Gong after processing.
- **Use Gong Data in Trellus** — Open your assigned Gong Engage call tasks in Trellus and save them as a worklist. Choose Complete task in Trellus to mark a selected task done in Gong Engage.

## Benefits
- **Engage tasks in Trellus** — See your assigned call tasks and mark them complete from your Trellus worklist.
- **Recordings for review** — Review uploaded Trellus recordings in Gong after processing.

## FAQ
### Will every recording appear in Gong?
Gong controls recording processing and minimum-duration requirements. Uploading a recording does not guarantee it will be processed or available for playback.

### Where do reps make calls?
In Trellus. Your worklist and task controls are in Trellus, while uploaded recordings are reviewed in Gong.

### Do I need Gong Engage?
Gong Engage access is required for the task features. Recording uploads are a separate feature.

### Does the integration cost extra?
There is no extra Trellus integration fee. Your Trellus and Gong subscriptions still apply.

### Does a recording upload complete an Engage task?
No. You choose Complete task separately after you have worked the task.

## Integration Diagrams
Gong Engage supplies assigned call tasks. Reps make calls and manage their worklist in Trellus. Eligible recordings go to Gong for processing, and a rep’s confirmed completion updates the selected task in Gong Engage.

- Assigned Engage call tasks, task status and call recordings — Bi-Directional — Trellus worklists, rep-confirmed task completion and eligible call recordings

## Requirements
- **Administrator access** — A Trellus team admin connects their workspace. The Gong user approving access must have Tech Admin permissions. For Engage tasks, use the same work email in Trellus and Gong.
- **Trellus and Gong accounts** — A Trellus account and Gong account are required. Gong Engage access is needed for task features. There is no extra Trellus integration fee.

## Connect
A Trellus team admin connects their workspace. The Gong user approving access must have Tech Admin permissions. For Engage tasks, use the same work email in Trellus and Gong.

In Trellus, open Settings → Integrations → Gong and select Connect Gong.

Sign in to the Gong organization you want to connect. Review and approve the requested permissions as a Gong Tech Admin.

Return to Trellus and confirm the connection status.

Setup guide: https://app.trellus.ai/docs/gong/