Unwrap

Security is a top priority for both Unwrap and Gong. The integration adheres to stringent security standards, ensuring that all data transferred between the two platforms is encrypted and handled with the utmost care. We're committed to protecting your data and privacy, complying with relevant data protection regulations to ensure that your information remains secure at all times.

Not at all. Our integration is built with user-friendliness in mind. Unwrap's intuitive interface ensures that users can easily navigate and understand the insights derived from Gong call transcripts. Plus, we provide comprehensive support and resources to help your team get up to speed quickly, ensuring a smooth adoption process.

As a SOC 2 compliant organization, Unwrap takes data security and privacy very seriously. Our data retention policy is designed to respect the integrity and confidentiality of your data while ensuring its availability when needed. We retain call transcript data and associated insights for a period that supports our users' operational needs while adhering to legal and regulatory requirements. After this period, data is securely and irreversibly deleted from all our stores, in line with SOC 2 standards for data handling and privacy. Our commitment to these standards reflects our dedication to maintaining the highest levels of trust and security for our customers' data.

Yes, to leverage the power of our Gong integration and access the actionable insights it provides, you'll need an Unwrap account. This account serves as your gateway to a suite of features designed to enhance your business operations, including the seamless analysis of Gong call transcripts. By creating an Unwrap account, you not only gain access to this specific integration but also to our broader platform capabilities. This approach ensures a secure, personalized experience where your data and insights are readily accessible and managed within a secure environment. Setting up an account is straightforward, and our team is here to support you every step of the way to ensure a smooth start with Unwrap.

No, you don't need to manually reconnect to Gong each time new call data is available. Once you've established the connection between Unwrap and Gong, we take care of the rest. Our system is designed to continuously refresh the data in the background automatically. This means that once you've set up the initial connection, new call transcripts and corresponding insights will be updated in your Unwrap account without any additional effort on your part. This seamless process ensures that you always have access to the latest insights, enabling you to focus on leveraging this information to improve your business strategies and customer interactions, without worrying about manual data updates.