UserEvidence MCP Server
UserEvidence is the Customer Evidence Platform that lets you collect feedback, curate success stories, and create content that credibly proves the value of your product.
Enrich Gong Agents
UserEvidence turns customer feedback and Gong calls into verified, customer-approved proof - quotes, stats, and success stories cleared for external use. Connecting over MCP lets Gong agents reach that proof directly, so account briefs and rep answers cite a real named customer instead of a generic claim.
Available Tools
get_account_evidence - Returns verified customer proof for a given account: approved quotes, outcome stats, and current reference availability.
What You Can Do with this MCP Connection
- Pull verified customer proof for an account before a call, without leaving Gong
- Find quotes and stats from customers who match the buyer you're talking to
- See which customers are currently available for a reference call
- Ground answers in evidence a named customer reviewed and approved
- Keep proof current - new evidence flows in as customers respond, so agents never cite a stale story
Example Prompts
- "What proof do we have for this account?"
- "Find a customer quote about cutting onboarding time."
- "Is anyone available for a reference call with a mid-market buyer?"
- "What evidence addresses a security objection?"
- "Give me a customer stat I can use in a follow-up email."
FAQ
Always live. Agents query your UserEvidence library at the moment they answer, so new evidence is available as soon as it's approved. There's nothing to re-sync or re-upload.
Yes - and that's the value. Proof in UserEvidence carries the customer's approval for external use and a public source link, so a rep can paste a quote into an email without checking whether it's cleared.
Yes. The connection surfaces your own customer evidence, so it requires an active UserEvidence workspace. Talk to your CSM to enable it, or contact us if you're not a customer yet.
Everything returned comes from your UserEvidence library, and each proof point links to its public source so anyone can check it. When you pass competitors, the response names any competitor your evidence doesn't address, rather than stretching unrelated proof to cover it. If there's no matching evidence for an account, the response comes back empty and the agent says so.
Connect
- In UserEvidence, go to Settings → Integrations → Gong and generate an MCP connection.
- In Gong, add the connection using the URL provided.
- Authorize via OAuth as a UserEvidence admin.
- Confirm by asking a Gong agent for proof on a known account.