# Velocify
> Velocify is a cloud CRM application that incorporates the use of telecommunications, email marketing, sales management, customer/staff management and calendar scheduling all within the one platform.

Canonical page: https://collective.gong.io/integrations/velocify
Marketplace: Gong Collective
Last updated: 2025-10-07
Logo: https://assets.partnerfleet.app/ovcr1yl4f330s1kpro0wh0dg3xsr

## At a glance
- Filter by Category: [Telephony & Dialer](https://collective.gong.io/t/primary-category/telephony-and-dialer)
- Filter by Feature: Import Calls
- Website: [lm.velocify.com/Web/Login.aspx](https://lm.velocify.com/Web/Login.aspx)

## Call to actions
- [Connect](https://app.gong.io/welcome/sign-in?targeturl=%2Fintegrations%2Ftelephonycalls%3Fprovider%3DVELOCIFY)

## About
Velocify is a cloud CRM application that incorporates the use of telecommunications, email marketing, sales management, customer/staff management and calendar scheduling all within the one platform. Ingest Velocify calls and leverage Gong Conversational Intelligence with this integration. 

## Features
- **Import Velocify Calls** — Gong transcribes call recordings from speech to text, turning them into actionable data and enabling teams to find specific calls with ease, search for keywords that were spoken, and benefit from rich conversational intelligence. 

## FAQs
###  What is the speaker separation for Velocify recordings?
This telephony system records audio in a single channel (mono). That means the audio from the two parties is merged into a single channel, and there's no easy way to tell who is speaking on the call.

### Will Gong be able to separate speakers from Velocify recordings?
For telephony systems that record audio in a single channel, Gong will attempt to separate speakers over time.Gong will accumulate a number of representative calls by the recorded user, and will scan them to find the common speaker.In addition to identifying speakers on the call, Gong will attempt to break down the call into segments, each associated with a single speaker.

## Permissions
- Gong — Pull from Partner — Velocify Calls

## Connect
Enable this integration from Gong Company Settings > Telephony Systems