# x-bees by Wildix
> The customer communications platform built to boost sales

Canonical page: https://collective.gong.io/integrations/wildix
Marketplace: Gong Collective
Last updated: 2025-10-07
Logo: https://assets.partnerfleet.app/t8131juy8o8e21cqb12yo7osrgc1

## At a glance
- Filter by Category: [Telephony & Dialer](https://collective.gong.io/t/primary-category/telephony-and-dialer), [Web Conferencing](https://collective.gong.io/t/primary-category/web-conferencing)
- Filter by Feature: Import Calls, Import Web Conferences
- Website: [www.wildix.com](https://www.wildix.com/)

## Call to actions
- [Connect](https://wildix.atlassian.net/wiki/x/hwbOAQ)

## About
x-bees is the AI-charged business communication platform that engages teams, prospects and customers, shortening sales cycles and driving customer loyalty.This integration empowers x-bees users to learn from their sales conversations with automated recording and AI-powered transcription for calls and web conferences.Combining the power of AI insights and sticky communications that bring all the decision-makers into one place, x-bees and Gong boost your team’s sales savvy, accelerating your B2B pipeline.

## Features
- **Import x-bees Calls** — Gong transcribes call recordings from speech to text, turning them into actionable data and enabling teams to find specific calls with ease, search for keywords that were spoken, and benefit from rich conversational intelligence. 
- **Import x-bees Web Conferences** — Whether it’s an internal meeting or an external sales call, Gong will automatically capture every x-bees meeting.

## Benefits
- **Automated Insights** — Having automated x-bees recordings in Gong eliminates the need for manual note-taking, saves time, ensures accuracy, and provides comprehensive conversation analysis to enable teams with valuable insights into objection handling, competitor mentions, discovery questions and more. 
- **Improved Training and Coaching** — This integration not only helps  close deals but also assists in training and coaching  sales teams. Gong analytics show how sales representatives handle conversations and identifies effective phrases and techniques. This knowledge sharing helps improve overall sales performance and ensures consistent best practices across the organization.

## FAQs
### What is the speaker separation for x-bees recordings?
The speaker separation for x-bees recordings is stereo.This means audio is provided to Gong in multiple channels which ensures maximum accuracy for speaker identification in Gong. 

### What specific insights does the integration provide about sales calls and conferences?
The integration offers a wide range of insights, including objection handling, hesitation points, competitor mentions and discovery questions. It tracks both customer and sales representative interactions, helping you understand how your team is performing and what resonates with your prospects.

### How does the integration help with sales training and coaching?
It not only captures and analyzes call and conference data but also provides insights into sales representative performance. It highlights effective phrases and techniques used by your agents and offers recommendations for improvement. This data serves as a foundation for training and coaching your sales team.

### What benefits can we expect from this integration for our sales funnel?
The integration between Wildix and Gong offers numerous benefits, including increased efficiency, better customer insights, improved sales team performance and reduced manual data entry. It enhances your sales funnel by automating routine tasks and freeing up your team's time for more strategic efforts.

## Permissions
- Gong — Pull from Partner — x-bees Web Conferences

## Connect
To connect, navigate to PBX WMS Settings -> Cloud integrations and activate the Gong integration component.