About

Winning by Design Helix for Gong enables GTM teams to import Gong calls and transcripts into a structured growth workflow.

The integration supports secure OAuth connection, company-based call import, and transcript-driven analysis so teams can quickly identify execution gaps, stakeholder coverage, and coaching opportunities.

Imported conversations are used to power repeatable, evidence-based GTM decisions across Sales and Customer Success.

Media

Features

Use Gong Data in Winning by Design
- Secure OAuth 2.0 connection to Gong
- Company-based call discovery and import
- Transcript-based call analysis workflow
- Private call exclusion (`isPrivate=true`)
- Owner-scoped access controls for imported data

Benefits

Supercharge Transcript Insights with Helix from Winning by Design
- Reduce manual effort in gathering and organizing call evidence
- Increase consistency of GTM review and coaching motions
- Improve visibility into execution quality across customer conversations
- Accelerate decision-making with structured, transcript-backed insights

FAQ

api:calls:read:basic and api:calls:read:transcript.


No. Calls marked private (isPrivate=true) are excluded from import.
Access is owner-scoped and requires authenticated user access in Helix.
Go to the Gong Integration section in Helix, click Connect, complete OAuth, then return to import calls.
Yes. You select a Gong company first, then import matching calls and transcripts.
The call is skipped and not imported for transcript-based analysis.


Yes. Helix checks external source IDs and transcript hashes to avoid duplicates.
Yes. You can disconnect at any time from the Gong Integration controls in Helix.
Call metadata, transcript text, and analysis artifacts used for GTM insights.


OAuth tokens are stored server-side and refreshed as needed; they are not exposed to end users.

Integration Diagrams

Data

Calls

Calls

Call Transcripts

Call Transcripts

Accounts/Companies (for selection/mapping)

Accounts/Companies (for selection/mapping)

Winning by Design
Winning by Design
Data

Transcript text file + analysis input

Transcript text file + analysis input

Customer source mapping (source_external_id, source_external_name)

Customer source mapping (source_external_id, source_external_name)

Requirements

Subscriptions Required

Must have Winning by Design Helix subscription
Must have Gong subscription

Authenticating User Requirements

To authenticate this integration for the first time, a user must be a Gong User with valid membership.

Connect

1. Connect Gong via OAuth from the Helix interface.
2. Select the relevant company account.
3. Import calls and transcripts into Helix.
4. Review analysis outputs and use insights to drive coaching and GTM execution.

Security and access model:
- Calls marked private (`isPrivate=true`) are excluded from import.
- Access to imported calls is owner-scoped and tied to authenticated user identity.

Links

Details

Integration Overview: Secure OAuth connection to Gong to import calls/transcripts for GTM analysis.

Filter by Feature

Import Calls
Use Gong Data

Developed By

Connect

Links

Details

Integration Overview: Secure OAuth connection to Gong to import calls/transcripts for GTM analysis.

Filter by Feature

Import Calls
Use Gong Data

Developed By

Connect