# Zefi
> Collect information scattered between tools in the same point and extract what customers really think

Canonical page: https://collective.gong.io/integrations/zefi
Marketplace: Gong Collective
Last updated: 2025-10-07
Logo: https://assets.partnerfleet.app/v8xfdpv24gbjmb5law0saupsxyh8

## At a glance
- Filter by Category: [Product Insights](https://collective.gong.io/t/primary-category/product-insights)
- Filter by Feature: Use Gong Data
- Website: [www.zefi.ai](https://collective.gong.iowww.zefi.ai)

## Call to actions
- [Connect](https://app.zefi.ai)

## About
Zefi.ai represents a new way of doing Product Management. This integration ingests Gong Calls to enable Product Managers to collect the information scattered across tools in the one place to understand what customers really think. The Zefi mission is to expand Product Managers' scope, allowing them to do things that were simply not possible before.

## Features
- **Use Gong Data in Zefi** — Extract product insights from sales calls and automatically categorize any summary or transcription with Zefi.Our mission is to expand Product Managers' scope, allowing them to do things that were simply not possible before.

## Benefits
- **Categorize Data Automatically** — Stop categorizing and tagging data manually. Zefi goes through every single conversation and applies an automatically generated taxonomy to help you find useful information across a sea of data!
- **Centralize customer insights** — Have all the sales conversations in the same place as your support tickets, your external reviews and every form you send to any customer. 

## FAQs
### Does Zefi as a free trial?
Yes, you can test Zefi for free just by contacting our sales team at daniele@zefi.ai!

## Permissions
- Gong Calls — Push to Partner — Content

## Next steps
- **Subscriptions Required** — Must have Zefi subscriptionMust have Gong subscription
- **Authenticating User Requirements** — To authenticate this integration for the first time, a user must be a Gong Tech Admin and have admin permissions in Zefi

## Connect
Integrate Gong with ZefiAs a Gong tech admin, conencting Gong it's straightforward- get admin access on Zefi- navigate to the "Integrations" page- select "Gong" - click on "New Connection" - a pop-up window will appear and allow you to authenticate using OAUTH2- after granting all the necessary permission, you'll be redirected back to our system- that's it!