Zendesk
Zendesk lets you deliver personalized solutions to complex issues with integrated call center software
About
Zendesk is a customer service platform that empowers organizations to improve customer engagement and better understand their customers with easy to use solutions.
Ingest Zendesk Telephony Calls and leverage Gong Conversational Intelligence.
Ingest Zendesk Telephony Calls and leverage Gong Conversational Intelligence.
Media
Features
Import Zendesk Calls
Gong transcribes call recordings from speech to text, turning them into actionable data and enabling teams to find specific calls with ease, search for keywords that were spoken, and benefit from rich conversational intelligence.
Use Gong Data in Zendesk
Create Support Tickets directly from Gong Call Transcripts and capture customer issues in their own words.
Integration Diagrams
Data
Gong
Gong
Data
Zendesk
Zendesk
Connect
- Follow these steps to enable the Zendesk telephony integration
- Follow these steps to create Zendesk Tickets from Call Transcripts